Job Title:

I.T. Manager

Company Background:

Community Action is a non-profit organization that provides critical services to low-income families in the areas of housing, homeless services, economic empowerment, family development, and early childhood care and education. Community Action leads the way to eliminate conditions of poverty and create opportunities for people in the Washington County area. Be the change you want!

Job Position Description:

We're looking for a full-time IT Manager. The ideal candidate will have at least an associate degree in a related field (or a combination of equivalent experience and education), as well as supervisory and project management experience. Familiarity with different operating systems, cloud platforms, and cybersecurity platforms is required. The hiring range is $65,759.60–$73,400 a year, depending on qualifications.

Abbreviated Duties List:

• IT Staff Management & Leadership:
• Hire, supervise, and evaluate IT staff. Provide ongoing training, guidance, and professional development to ensure staff members are equipped to handle emerging technologies and best practices.
• Daily IT Operations & Network Management:
• Oversee the day-to-day operations of the IT department, ensuring all systems (including LAN and cloud) are operating effectively and securely.
• Manage and monitor network infrastructure, including routers, switches, firewalls, and VPNs, to ensure optimal performance and security.
• Endpoint Management & Security:
• Develop and implement endpoint management strategies to ensure the security and integrity of all user devices (PCs, mobile devices, etc.).
• Oversee the deployment of antivirus, endpoint detection and response (EDR), and other endpoint protection solutions to safeguard against cyber threats.
• Manage mobile device management (MDM) systems for secure access to corporate data and applications.
• Backup & Storage Management:
• Oversee the backup process, ensuring all critical systems are backed up regularly and securely, and conduct regular testing of backup integrity.
• Manage and optimize data storage solutions, including on-premises and cloud storage platforms, to support scalability and efficient access to information.
• Cybersecurity Strategy & Risk Management:
• Implement and enforce security protocols for network access, user authentication, and data encryption to mitigate security risks.
• Manage security monitoring tools, including intrusion detection systems (IDS), firewalls, and endpoint protection systems, to detect and respond to threats.
• Conduct regular vulnerability assessments and ensure the organization is compliant with relevant data privacy laws and industry regulations.
• Project Management & Vendor Coordination:
• Lead the planning and execution of IT projects, ensuring that they are completed on time, within scope, and within budget.
• Collaborate with external vendors and contractors to optimize technology implementation and ensure that contracted projects meet the Agency's needs.
• Cloud Infrastructure & Systems Administration:
• Manage cloud-based infrastructure, including IaaS, PaaS, and SaaS solutions, to ensure their scalability, security, and performance.
• Administer cloud storage, virtual machines, and databases, ensuring they are properly configured and maintained.
• Oversee user and access management in cloud environments (e.g., Azure, AWS), ensuring proper governance and compliance.
• Data Privacy & Compliance:
• Oversee the implementation of data protection and privacy measures in line with regulatory requirements (e.g., GDPR, HIPAA).
• Develop and maintain policies for data access control, encryption, and secure data disposal to ensure compliance with relevant data privacy standards.
• User Training and Support:
• Provide technical assistance and support to users, resolving complex technical issues with a customer-service-oriented approach.
• Safety & Ethics Compliance:
• Ensure adherence to all safety protocols, ethical standards, and workplace behavior expectations.
• Technology Strategy & Innovation:
• Contribute to the development of the Agency's technology roadmap, ensuring that IT investments align with the organization's strategic goals.
• Stay informed about emerging technologies and evaluate their potential to improve business operations, security, and efficiency.
• Strategic IT Planning & Budgeting:
• Develop and manage the IT department's budget, ensuring that resources are allocated efficiently to support business priorities.

Abbreviated Requirements:

• A combination of education and/or experience equivalent to an Associate Degree in Computer Science, Information Technology, or a related field.
• Demonstrated experience in supervising IT staff, managing IT projects, and administering network systems.
• In-depth knowledge of modern operating systems (Windows Server and Desktop, Linux, macOS), cloud platforms (Azure, AWS), and virtualization technologies (VMware, Hyper-V).
• Experience with endpoint security, firewall management, intrusion detection/prevention systems, and overall network security best practices.

Required Licensing or Other Special Certifications:

• Requires a valid Oregon driver's license, proof of auto insurance for private vehicle and access to reliable transportation.

Top Benefits or Perks:

• Comprehensive insurance benefits, including free dental and 90% of your medical premiums covered by the employer for single coverage plans
• Bilingual Pay Program
• 403(b) Retirement Plan with 3% employer match
• Generous time off benefits with paid vacation, paid sick days, and 13 holidays!

How to Apply: Apply online directly at https://caowash.applicantpro.com/jobs/. The full job description and additional job details can be found there. Physical applications are also accepted at any of our Multi-Service Center locations.