Community Action Organization
  • 19-Feb-2021 to 07-Mar-2021 (PST)
  • Housing & Homeless Services
  • Tigard, OR, USA
  • $18.00-19.80
  • Hourly
  • Full Time (40 hrs/wk)

Benefits Eligible

Position Title:

Housing Program Specialist


Housing & Homeless Services

Open Date:

February 19, 2021

Reports to:

Housing Program Supervisor

Close Date:

March 7, 2021

Work Location:

Tigard, OR

Hiring Range:*

$18.00-19.80 Hourly

FLSA Status:


Position Status:

Regular Full-Time (RFT)

Benefit Status:

Benefits Eligible

Work Hours Per Week:


Number of Positions:


Months Active:


Positions Supervised:


Under Oregon statute, after July 1, 1996, an offer of employment for this position is contingent upon the results of criminal offender information record check, and possibly fingerprinting, conducted on applicants for employment in early childhood services agencies. Applicants who have been convicted of certain offenses or who refuse to consent to such background checks will not be hired for this position. The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position. Continuation of all positions is contingent upon future funding.

*Note on Hiring Range:

For applicants with extensive qualifications and/or years of experience, the new hire maximum rate may be exceeded with the approval of the Director of Human Resources and the Executive Director. If approval is granted, it will be based upon careful review of the applicant's qualifications, experience, internal equity and budgetary considerations. The final rate approved will typically never be at a rate equal to or above the established market rate for the position.

Position Summary:

In support of the Agency's mission, this position will work with individuals and families experiencing homelessness or housing instability to access housing and support services. Using trauma informed approaches, the Housing Specialist is responsible for receiving referrals from Coordinated Entry, assessing, arranging, coordinating, and monitoring the delivery of individualized services to facilitate housing stability. This includes developing and maintain relationships with public and private sector landlords to secure permanent housing opportunities for homeless and low-income households and administering allocation of rental assistance. This position requires working independently and in a collaborative environment to establish trusting relationships with individuals and cooperative relationships with housing and service providers.

Essential Functions and Responsibilities:

  • Develop trust-based relationships with individuals and families experiencing homelessness or housing instability.
  • In collaboration with the housing team and community partners, identify appropriate housing units for clients based on household needs and preferences.
  • Conduct Washington County Coordinated Entry assessments for eligible participants as needed and develop individualized housing plans to include appropriate referrals to Housing & Supportive Services Network (HSSN) service providers.
  • Meet with low-income households at homeless shelters, day/drop-in centers or unsheltered locations as needed to facilitate housing plans.
  • Provide comprehensive housing navigation services to low-income households exiting homelessness or households seeking more affordable housing opportunities.
  • Assist the household with acquiring the necessary documentation and mitigate issues with credit reports, utility arrears, and unfavorable landlord references as necessary.
  • Arrange for timely inspections and landlord corrective action as needed for program compliance.
  • Explain and review lease agreements with participants.
  • Assist households with acquisition of furniture and move-in essentials.
  • Conduct follow-up with participants/sub-tenants and landlords after housing placement; assist Case Management staff in mediating any landlord/sub-tenant issues that may arise.
  • Develop relationships with local property managers, landlords, housing authorities and developers of affordable housing.
  • Network with other service and housing providers in the region to ensure coordinated service provision to low-income households.
  • Maintain current information on housing opportunities, community resources and applicable Fair Housing and Landlord/Tenant laws.
  • Teach tenant education classes and curriculum to low-income households as needed.
  • Conduct follow-up interviews with former participants and assistance recipients at regular intervals.
  • Produce reports as needed to comply with funder requirements.
  • Strictly adhere to all safety policies and procedures at all times and respond/correct any at-risk safety issues immediately.
  • Strictly adhere to agency code of ethics and standards of workplace behavior.
  • Perform other duties as assigned to meet business needs including regular and reliable attendance and adherence to all company workplace behavior standards.

Marginal Functions and Responsibilities:

  • Other marginal functions and responsibilities as assigned.

Required Education/Training/Experience:

  • Minimum of a High School Diploma or equivalent with a minimum of one year of social services experience, including maintaining accurate and complete case files and coordination of services with other agencies. An equivalent combination of education and experience may be considered.
  • Excellent interpersonal, oral and written communication skills.
  • Experience working with low-income populations and demonstrated ability to work with the housing industry.
  • Experience in public speaking and organizing public meetings.
  • Demonstrated ability to accomplish tasks in an organized, efficient and professional manner.
  • Demonstrated ability to work independently and in a collaborative work environment.
  • Basic knowledge of word processing and spreadsheet software.
  • Requires reliable transportation, valid driver's license and valid insurance coverage for a private vehicle.


  • Bilingual English/Spanish.
  • Knowledge of Washington County community resources.

Required Licensing or Other Special Certifications:

  • Complete RentWell Instructor training within 90 days of employment.
  • Requires reliable transportation, valid driver's license and valid insurance coverage for a private vehicle.

Required Physical Demands of Essential Functions and Responsibilities:

  • Work is usually performed in an office environment or indoor shelter. Occasional meetings in unsheltered areas may be needed.
  • Occasional exposure to computer and keyboarding and telephone use.
  • In normal work day, may stand/walk __3__ hrs/day; may sit _4_ hrs/day; may drive _1 - 2_ hrs/day; may use hands for repetitive grasping, pushing and pulling, typing and fine manipulation _1 - 2_ hrs/day; may use hands at or above shoulder level for _1/2_ hrs/day.
  • In normal work day, may bend, squat, and/or climb frequently.
  • Work is light in nature, lifting maximum of 20 lbs with frequent lifting and/or carrying of objects weighing up to 10 lbs.
  • May require walking or standing to a significant degree, or sitting most of the time with a degree of pushing and pulling of arm and/or leg controls.

How to Apply for this Position:

To be considered we must receive a completed Community Action Employment Application form. You are welcome to also include a cover letter and resume at your option. Transcripts may be required for certain positions. Applications can be completed on our website: or you can print off the application to complete or pick up the application form at either of our following locations:

Hillsboro 1001 SW Baseline St, Hillsboro OR 97123

Beaverton 5050 SW Griffith Dr, Suite 101, Beaverton OR 97005

Be sure to submit your application in a timely manner. If you choose not to complete an online application, you can send your completed application form, optional resume and cover letter and any other required documents via fax at 503.357.6057. If you prefer to mail your application be sure to mail attention Human Resources at the Hillsboro office address above.

All application submissions will be acknowledged with a receipt notification. If you are selected for an interview, we will contact you.

All current Community Action employees are encouraged to apply for openings at Community Action which they are interested in. For current employees, some qualifications may be met by an equivalent combination or education and experience at the discretion of the employer.

Benefits: All regular full-time (RFT) status positions of 0.50 full-time equivalent or higher are eligible for our outstanding benefits package including:

  • Generous paid sick and vacation time
  • 12 0bserved holidays
  • Medical, vision and dental insurance
  • Free life and long term disability insurance
  • Medex travel assistance
  • Employer-matched 403(b) retirement plan
  • Employee Assistance Program
  • Rich and diverse mission-based working environment


Community Action is an equal opportunity employer and does not discriminate on the basis of sex, age, race, color, religion, marital status, national origin, disability, sexual orientation, veteran status, or other protected status in accordance with applicable federal and state equal employment opportunity laws. Applicants with disabilities may request accommodation to complete the application and selection process. Please notify Human Resources at least three (3) working days prior to the date of need.

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