Community Action Organization
  • 11-Oct-2017 to 29-Oct-2017 (PST)
  • Head Start
  • Hillsboro, OR, USA
  • $48,089.60-52,898.56
  • Salary
  • Full Time

Benefits Eligible

Position Title:

ERSEA & ChildPlus Supervisor


Head Start

Open Date:

October 11, 2017

Reports to:

Contracts & Systems Manager

Close Date:

October 29, 2017

Work Location:

Hillsboro, OR

Hiring Range:

$924.80-1,017.20 Weekly

FLSA Status:


Position Status:

Regular Full-Time (RFT)

Full-Time Equivalent:


Work Hours Per Week:


Number of Positions:


Months Active:


Positions Supervised:




Under Oregon statute, after July 1, 1996, an offer of employment for this position is contingent upon the results of criminal offender information record check, and possibly fingerprinting, conducted on applicants for employment in early childhood services agencies.  Applicants who have been convicted of certain offenses or who refuse to consent to such background checks will not be hired for this position.  The statements herein are intended to describe the general nature and level of work being performed by the employee in this position.  They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.   Continuation of all positions is contingent upon future funding.

Position Summary:

In support of the Agency's mission, the ERSEA & ChildPlus Supervisor is responsible for management and supervision of the Enrollment, Recruitment, Selection, Eligibility and Attendance (ERSEA) component of the Agency's Head Start and Early Head Start programs, including providing direct supervision to ERSEA Program Assistants and other staff as assigned.  The ERSEA & ChildPlus Supervisor is also responsible for overseeing the ChildPlus Data System by ensuring the proper maintenance and accuracy of information in the system and providing reports and system assistance as needed.  This position ensures that the ERSEA and data tracking system functions of the Head Start/Early Head Start program operate in compliance with Head Start Performance Standards, child care licensing regulations, Agency policies, and in a culturally appropriate manner.

Essential Functions and Responsibilities:

  1. Enrollment, Recruitment, Selection, Eligibility and Attendance (ERSEA)
  • Responsible for analysis, planning, development, and implementation of all aspects of ERSEA operations in compliance with Head Start Performance Standards.
  • Provide direct supervision to ERSEA Program Assistants and other staff as assigned. Provide a thorough program orientation to incoming staff, frequent support and feedback, encourage professional development, and prioritize work assignments.
  • Plan, develop, and provide training related to ERSEA systems, policies, and procedures as needed by other members of the Head Start/Early Head Start program.
  • Review, revise and update ERSEA Policies and Procedures annually or as needed.
  • Prepare and distribute timely reports and tracking regarding ERSEA updates.
  • Manage family recruitment activities in all service areas throughout the year (particularly in the months leading to program start-ups), and coordinate the enrollment of families into the appropriate program with other staff members as needed.
  • Review ERSEA documentation and ensure compliance with Agency guidelines and Head Start Performance Standards.
  • Monitor ERSEA deliverables and progress towards goals as assigned, including but not limited to enrollment numbers and daily attendance information.
  • Work closely and collaborate with other members of management to plan and execute the ERSEA component as needed.
  1. ChildPlus & Information Systems
  • Responsible for the maintenance and proper functionality of ChildPlus and other child and family information systems as assigned.
  • Ensure access of staff to appropriate information systems.
  • Ensure security and confidentiality of data at all times via appropriate security settings in information systems and documentation procedures which support confidentiality.
  • Work closely with managers and supervisors to develop required and ad hoc reports.
  • Monitor and audit data, data entry, tracking of data and generation of reports by staff utilizing child and family information systems for accuracy.
  • Generate reports as requested for grants and reporting purposes.
  • Train and provide support to staff in utilization of child and family information systems.
  • Ensure that appropriate staff members are trained to utilize the ChildPlus database and that the ChildPlus manual is current.
  1. Other
  • Oversee Employment-Related Day Care (ERDC) enrollment, billing, and collaborate with the Department of Human Services regarding ERDC funding.
  • Make and meet commitments by demonstrating discipline, results orientation and effective time management.
  • Attends internal staff meetings and external community partner meetings as required.
  • Establish and maintain open, positive, and respectful communications with staff at all levels of the Agency.
  • Foster an understanding of Head Start/Early Head Start, including its mission, goals, objectives, and program services.
  • Adhere to the expectations of supervisory behavior at Community Action as set forth in the Agency Supervisory Standards document.
  • Assist in the development, review, and maintenance of Head Start Policies & Procedures as needed.
  • Strictly adhere to all safety policies and procedures at all times and respond/correct any at-risk safety issues immediately.
  • Strictly adhere to agency code of ethics and standards of workplace behavior.
  • Perform other duties as assigned to meet business needs including regular and reliable attendance and adherence to all company workplace behavior standards.

Marginal Functions and Responsibilities:

  • Other marginal functions and responsibilities as assigned.

Required Education/Training/Experience:

  • Minimum of an Associate's Degree in Business, Data Management, Information Systems or a related field with a minimum of 2 years experience in the use of reporting and data management systems (preferably ChildPlus).  An equivalent combination of education and experience may be considered.
  • Knowledge of applications, guidelines, regulations and laws that pertain to Head Start, Early Head Start, and/or child care in the state of Oregon.
  • Ability to collect and analyze information to meet informational needs, and develop statistical analyses, reports, and/or data as needed.
  • Knowledge and experience in data collection and information processes and systems along with knowledge of childcare regulations, policy and procedure compliance.
  • Excellent interpersonal, oral, and written communication skills.
  • Ability to create and present effective presentations and training sessions.
  • Intermediate to advanced computer skills in operating various word processing, spreadsheet, and database software programs in a Windows environment.
  • Must be able to successfully pass applicable background and Oregon Central Background Registry checks prior to new hire processing and beginning actual employment.
  • Completion of appropriate Fit for Duty and TB Testing according to Head Start regulations prior to date of hire.


  • Bachelor's Degree or higher in Early Childhood Education, Social Services, Human Development or related field.
  • 3 or more years of progressive responsibility in the administration of a Head Start component or program.
  • Previous experience supervising staff.
  • Bilingual in English and Spanish (verbal and written).

Required Licensing or Other Special Certifications:

  • N/A

Required Physical Demands of Essential Functions and Responsibilities:

  • Most work is conducted in an office environment with moderate phone use. 
  • Extensive use of computer and keyboard.
  • In normal work day, may stand/walk 5__ hrs/day; may sit _6_ hrs/day; may drive __1 hrs/week; may use hands for repetitive grasping, pushing and pulling, typing and fine manipulation _3_ hrs/day; may use hands at or above shoulder level for _1_ hrs/day.
  • In normal work day, may bend, squat, and/or climb occasionally.
  • Work is light in nature, lifting maximum of 20 lbs.
  • Frequent lifting and/or carrying of objects weighing up to 10 lbs.
  • May require walking or standing to a significant degree, or sitting most of the time with a degree of pushing and pulling of arm and/or leg controls.

Special Note on Central Background Registry Requirement:

In order to be offered any position within our Head Start program, you must be currently enrolled in Oregon's Central Background Registry.  If you are not currently enrolled, you may still be considered for this position, but no offer of employment may be extended to you until this requirement has been completed.  For information on how to enroll in Oregon's Central Background Registry, please visit or call the Office of Child Care at 1.800.556.6616.

How to Apply for this Position:

To be considered we must receive a completed Community Action Employment Application form.  You are welcome to also include a cover letter and resume at your option.  Transcripts may be required for certain positions.  Applications can be completed on our website: or you can print off the application to complete or pick up the application form at either of our following locations:

Hillsboro 1001 SW Baseline St, Hillsboro OR 97123

Beaverton 5050 SW Griffith Dr, Suite 101, Beaverton OR 97005

Be sure to submit your application in a timely manner.  If you choose not to complete an online application, you can send your completed application form, optional resume and cover letter and any other required documents via fax at 503.357.6057.  If you prefer to mail your application be sure to mail attention Human Resources at the Hillsboro office address above.

All application submissions will be acknowledged with a receipt notification. If you are selected for an interview, we will contact you. 

All current Community Action employees are encouraged to apply for openings at Community Action which they are interested in.  For current employees, some qualifications may be met by an equivalent combination or education and experience at the discretion of the employer.

Benefits:  All regular full-time (RFT) status positions of 0.50 full-time equivalent or higher are eligible for our outstanding benefits package including:

  • Generous paid sick and vacation time
  • 12 0bserved holidays
  • Medical, vision and dental insurance
  • Free life and long term disability insurance
  • Medex travel assistance
  • Employer-matched 403(b) retirement plan
  • Employee Assistance Program
  • Rich and diverse mission-based working environment


Community Action is an equal opportunity employer and does not discriminate on the basis of sex, age, race, color, religion, marital status, national origin, disability, sexual orientation, veteran status, or other protected status in accordance with applicable federal and state equal employment opportunity laws.  Applicants with disabilities may request accommodation to complete the application and selection process. Please notify Human Resources at least three (3) working days prior to the date of need.

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